Gold Coast Pro Wash – SMS Terms and Conditions & Privacy Policy

SMS Terms and Conditions

By providing your mobile number to Gold Coast Pro Wash, you agree to receive SMS messages from us related to appointment reminders, service updates, responses to your inquiries, and other operational communications. These messages are sent only to users who have opted in through one of the following approved methods:

- Verbal Opt-In: By verbally consenting during a phone call or in-person interaction.
- Written Opt-In: By signing a digital or physical form that includes clear consent language.
- Keyword Opt-In: By initiating contact through a keyword (e.g., texting “JOIN” or “START”) to our designated SMS number.
- Web Opt-In: By submitting your phone number via our website’s contact form or other opt-in feature, with an unchecked checkbox confirming your agreement to receive SMS messages.

Types of Messages You May Receive

You may receive SMS messages from Gold Coast Pro Wash including but not limited to:
- Appointment confirmations and reminders
- Notifications about service updates
- Responses to inquiries or support requests
- Important operational alerts (e.g., schedule changes due to weather)

We do not send marketing or promotional messages unless explicitly authorized during your opt-in process.

Message Frequency

Message frequency varies based on communication needs. You may receive more or fewer messages depending on your interaction with our services.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time. To unsubscribe, simply reply STOP to any message. Once you opt out, you will no longer receive SMS communication from us unless you opt in again.

HELP and Support

If you need assistance or have questions about our messages:
- Reply HELP to any message, or
- Contact us by phone: (847) 980-6852
- Contact us by email: alexstathis@comcast.net

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Please consult with your wireless provider for more information.

Privacy and Data Sharing

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and SMS consent information will remain confidential and will not be sold, rented, or otherwise shared.

View our full Privacy Policy below for more information.

SMS Privacy Policy

1. Data Collection Purpose

We collect your mobile phone number solely to provide you with operational SMS communication such as appointment reminders, service updates, and replies to your inquiries.

2. Types of Information Collected

We may collect and store the following information:
- Mobile phone number
- Customer name (if provided during sign-up or customer service)
- Consent records (date, time, method of opt-in)
No sensitive personal information (such as payment data or personal identification numbers) is collected via SMS.

3. Use of Information

Your information is used only to:
- Send SMS communications you have opted in to receive
- Provide customer service responses
- Manage scheduling and service alerts

4. Data Sharing Statement

We do not sell, rent, trade, or share your mobile information with any third parties or affiliates for marketing/promotional purposes.

"No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure.

6. Your Rights

You may opt out at any time by replying STOP to any SMS.
To request more information about your data or to update your information:

- Reply HELP to any SMS
- Call us at: (847) 980-6852
- Email: alexstathis@comcast.net